First Chair support
Contact
Email support@firstchairapp.com. We usually reply within a few days.
Common questions
Why is drive time blank? Set your Home Base (where you drive from) in Settings. Drive time needs it.
Why don't I see chain controls for my resort? Road conditions and cams come from official state transportation feeds. They cover California, Washington, Nevada, Alaska, Vermont, New Hampshire, Maine, New Mexico, Montana, Colorado and Ohio so far. Colorado has road conditions but no cams yet. Other states show snow, drive time and the forecast, with road info coming.
How current is the data? Road status refreshes about every 10 minutes in winter, snow and temperature every hour. Each screen shows when it was last updated. Road info can lag, so always check official sources before you drive.
Does anything cost money? No. Every feature is free.
Drive time disclaimer
Drive times come from Mapbox and are estimates. Road conditions, closures and traffic can differ from what the app shows. Use your own judgment and obey all traffic laws and posted signs.
Not affiliated
First Chair is not affiliated with or endorsed by Vail Resorts, Alterra Mountain Company, Powdr, Indy Pass, Mountain Collective or any resort. Pass and resort names are trademarks of their owners. Season dates are estimates; check the resort.